Current Vacancies 01483 596501
Please call to find out the date of our next Open Day.
For all vacancies please contact Sue Sowerby 01483 596501
WHAT DO WE DO?
We describe ourselves as a business matchmaker seeking out opportunities for our clients and setting up meetings with prospective companies so that they can discuss doing business together. This is all done from the comfort of our offices in Woking.
WHO IS A TYPICAL EMPLOYEE?
Any age, with or without experience, any skill set, full or part time, career focused, looking for long term prospects, gap year students and parents returning to work. What we all have in common is a willingness to learn and work hard.
We are known in the industry for the quality of our work and pride ourselves on the continuity and excellence of our staff. Recent statistics show an average length of service that is the envy of others within the industry.
As a result of the acquisition of new clients we are looking for you to join our friendly team based in our prestigious Business Park in Woking.
CONTACT CENTRE EXECUTIVE
Full time - Flexihours available.
Part time - Join the team where many people have returned to work after a career break from having children, and can do a minimum of 20 hours per week.
For both roles childcare vouchers are available. No experience necessary as training is given. Must have good communication skills. Basic keyboard skills required.
Salaried earnings of £12,000 - £15,000 per annum or part time equivalent. In addition there is on target earnings. This can give remumeration up to £20,000 per annum.
IT TECHNICAL TELEMARKETER
This is a specialist role for those who wish to work solely on campaigns for clients in the IT/Technical sector.
Successful candidates will have a proven ability to achieve results in telemarketing on IT and Technical campaigns. An IT qualifications is desirable but not essential.
Full time salary £20,000 or part time equivalent.
BUSINESS DEVELOPMENT MANAGER
We are looking for a committed individual to come and learn all about our business and then sell our services to others.
For an initial period of 3 months' sales opportunities will be generated over the telephone and appointments made for our Sales Director, thereafter the role will develop in to that of a field sales person.
Excellent presentation and communication skills are essential.
A sales background would be ideal.
Free Training Given
Unsure if marketing is the career you are looking for?
Base Connections offers courses free to those selected to join the team. See below for our current job vacancies.
If, afterwards, it is not for you, you have received the benefit of award winning training. If you stay you are even paid for your time.
Courses include
Voice Vitality and
Communications skills
Key minutes of a telephone call
Listening skills
Software training
Overcoming Objections
Further Background to Base Connections
Established in 1994, Base Connections is an Award Winning family friendly business based near Woking.
We undertake business to business direct marketing for a number of blue chip organisations. We are known in the industry for our quality of our work and pride ourselves on the continuity and excellence of our staff. Currently we are in the middle of an on-going expansion programme.
If your children have recently returned to school or if you are looking to return to the workplace after a career break
Base Connections is the Company for you.
Full Time or Part Time flexi hours available. Assistance with nursery placement for working parents.
No experience required as full training is given.
Must have good communication skills and basic keyboard skills essential.
Contact Sue on 01483 596501
ACCREDITATIONS:
Surrey Chamber of Commerce Sustainable awards Finalist
DMA Excellence in People Judges' Award
Investors in People
Surrey Business Award – Customer Care winner
European Call Centre of the Year – Winners of Best Outsourced Category
Britan's Best Boss Finalist
Positive about Disabled People
Twice Finalist in Employer of the Year
Articles on Flexible Working
DOES THE WORK CULTURE SUIT YOU?
Working culture has changed dramatically over the last generation but are some businesses being too slow to adapt?
According to a recent publication by Working Families, half of parents sampled in research are unhappy with their work and family balance, which is resulting in negative health effects and damage to family life.
While the majority of parents see the responsibility of improving work-life balance lies primarily with themselves, worrying, they believe the solution is to change to an employer offering better work life balance options.
With staff potentially leaving jobs but recruitment so tough in this county, surely this is needs to be addressed.
Are businesses responding fast enough to this? One company that thinks they are not is Base Connections in Woking.
Eleven years ago Annetta Snider and Julia Scott were looking to return to work after having had children. They wanted part-time work which was fun, stimulating, interesting and offered a challenge which could be done around their families. They couldn’t find it so set up a company from home making sales appointments for a client and called it Base Connections. Base Connections now employs around 55 staff on Genesis Business Park in Woking.
Understanding the need for work life balance so personally has meant that although the Company has grown, the commitment to this ideal has not wavered.
That doesn’t mean that it has always been easy, but challenges such as communication have been overcome by putting systems in place for instance using an intranet, team coffee breaks and newsletters. To even up the output of workflow, mature gap and university students return to Base Connections during the holidays when other staff work less.
Strangely enough, although people apply to advertisements saying that flexible working is offered, many are sceptical they are going to get this because of negative previous experiences when apply for jobs.
Some roles suit flexibility better than others and it does require some lateral thinking but there are rewards.
In an industry where a typical length of service is just a few months, the way Base Connections works has lead to 49% of the work force having been with the company for 3 years or more, 28 % for 5 years or more and 9% for 10 years! As they help companies generate new and keep existing customers, Base Connections own clients find this an important factor in their decision to use them.
With good business reasons to keep up with the needs of the workforce let’s hope companies can keep pace.
Support organisations
The Work Foundation
Working Families
Employment opportunities
Base Connections
End of 'Does the Work Culture Suit You?'
Interview Tips
Get to the venue with time to spare. This will calm you and allow for travel hold-ups. If you are going to be late, telephone to let them know.
90% of lasting impressions are made in the first 90 seconds
What You Say:
10% of the impact from the messages received by others is in what you say.
Research the company
Prepare answers to typical questions such as strengths, weaknesses
What skills can you offer the company to make them want you?
Ask some thought out questions about the company
Use your ears and mouth in the proportion God gave them to you
Be truthful!
How You Say It:
Your voice should have intonation and not be monotone
Control your breathing to keep calm
Pace your speech
Be aware of how loud your voice is
Body Language:
This is about the messages you give out without even speaking. 50% of the impact from the messages received by others is non-verbal.
Appearance – dress appropriately, you may need to ask before attending
Eye contact – Make enough eye contact to show you are confident
Smile – when appropriate, it will relax you
Handshake – too limp and it may appear weak, too hard and it may be read as aggressive. Make eye contact when shaking hands.
Posture – stand tall and don’t slouch
In Addition:
Listen carefully to the questions and ensure you answer what has been asked. Take care not to ramble.
Have a positive attitude and show enthusiasm
Know your goals
Prepare a CV if possible (Not always necessary when applying to Base Connections)
