Stephen Harvey, Crestec UK
Ari was the MD of Base Connections when I was approached by him with a view of supporting the Crestec UK Ltd on marketing and telemarketing activities. His team were extremely customer focused and enabled us to grow our business to double the revenues in 2 years. If you are looking for an excellent lead generation or fulfilment organisation, that Ari is best placed to advise you on this and comes with my recommendation.
Telecoms Company
"I think of Base Connections as a self-sufficient extension of my team. We are a company that is 'customer fixated' - it's all about the customer experience, so even though I can't monitor every call I know that Base Connections is reliable and experienced - I am very confident of their ability."
Robert Morley, Technical Director of Event Advantage Solutions
"In our business it is essential that we work with partners that deliver service well above the norm. In Base Connections we have truly found a contact centre partner that not only provides a brilliant essential service, but is intelligent and confident enough to take control of that entire part of our business."
Business Support Organisation
Client that received training on Key Minutes of a Call:
"Base Connections has given us the tools to make the most effective use of our outward bound telephone calling time. We are already seeing improvements in our efficiency and conversion rates - all of which go towards achieving Company targets more readily. Furthermore, through this training, our team have a much greater confidence in their ability to perform and as such their morale has been lifted."
