Awards

mother@work Awards

Annetta Snider

As a company short listed for the mother@work Awards to be held at London's City Hall, Annetta Snider (pictured) and a number of working mothers from Base Connections are very much looking forward to being special guests to celebrate the achievements of individual working mothers and the organisations that employ them. Sarah Brown, wife of Gordon Brown, Chancellor of the Exchequer says "I am delighted to support the mother@work Awards again in 2007. I know just how challenging it can be to combine work with being a mum, but thankfully more employers recognise that by supporting working mothers through flexible hours and part-time working they will reap huge benefits. The mother@work Awards are a great way to celebrate this progress." Sarah will be attending as an Ambassador for mother@work.

Surrey Sustainable Business Awards

Annetta Snider and Julia Scott in Contact Centre

Improving Social Well-Being to Benefit Clients This award is aimed at celebrating the most environmentally and socially conscious operations in the county. It recognises organisations of all sizes across Surrey that have demonstrated significant effort in introducing and developing existing work practices to boost their sustainability. Base Connections was delighted to be recognised for understanding and supporting the need for a wide range of work life balance practices in relation to its staff and using this to benefit its clients.

Surrey Award for Learning

Oliver Williams

Elaine Oakes, Trainer, nominated Oliver Williams, Base Connections’ European Project Manager for The Business Link Surrey Young Adult Learners’ Awards 2006. This award celebrates achievements and showcases creativity, imagination and energy that adults bring to their learning. The individual award also charts the remarkable personal journey of discovery, enjoyment and perseverance. In addition the awards honour the outstanding tutors and hard work they put into helping with the learning. Elaine was at the special ceremony for 150 people along with his mentor, Catherine Pope, Director of Operations and Annetta Snider, Director of Base Connections Ltd to see him accept the award. Oliver was announced the winner of this award on Tuesday, 23 May 2006. In addition, Base Connections was delighted to have been highly commended by the judges for their support of him.

DMA Excellence in People: Judges' Award

This was awarded for the uncompromising pursuit of business excellence. The judges found the Company that is totally and completely committed to the role of people and their development in the delivery of sustained and well-managed profitable growth.

Call Centre of the Year Award

Base Connections beat competition from 200 other Call Centre entries to scoop the Gold Award for Best Outsourced Service, one of the European Call Centre industry’s highest accolades in celebration of telebusiness excellence in business. The annual Award was made to recognise the efforts of the Call Centre which has offered the finest services, using best practice, recruitment and training techniques together with leading edge technology. A panel of expert judges assessed a range of criteria, initially from a completed questionnaire which all the applicants had to complete to make the first short-list. The findings from this questionnaire became part of the largest ever European Call Centre benchmarking report to be published. The panel of judges then visited all 32 of the short-listed Call Centres as part of their deliberation process.

Surrey TEC Business Awards

The Surrey TEC Business Awards - Customer Care Category Winner. These awards were created to publicly recognise, honour and reward high standards of business excellence achieved in a variety of categories.

Investor in People

Investor in People is a national quality standard which sets a level of good practice for improving an organisation's performance through its people.

Britains' Best Boss

Parents at Work and Lloyds TSB joined forces to select Annetta Snider, Director, as a finalist in the Best Boss Competition after she was nominated by an employee.

Remploy Leading the Way Award - South East Region Winners

An award for Employers who:

Help people with disabilities realise their potential through work

Help disabled people join in and benefit from work and the workplace

Set an example of good practice to other employers

Remploy Leading the Way Award - Marketing Employer Category Winners

An award for Employers who:

Help people with disabilities realise their potential through work

Help disabled people join in and benefit from work and the workplace

Set an example of good practice to other employers

Positive About Disabled People Symbol (2 ticks)

Symbols users agree to take action in 5 areas - these areas being:

1. Recruiting people & consulting disabled employees

2. Retaining employees who become disabled

3. Developing employees awareness

4. Keeping a check on Progress

5. Letting all employees know we are a symbol holder